Today we are launching the 'Please offer me a seat' badge and card for people who find it difficult to stand when using public transport. The badge and accompanying card were created following requests from customers who struggle to get a seat, as their need is not immediately obvious. The badge and card remove the awkwardness of customers having to explain their need for a seat to others.
Last autumn, we held a six week trial with 1,200 people to test the new badge and card. More than 72 per cent of journeys were found to be easier as a result of the badge, and 98 per cent of people taking part said they would recommend it to somebody who needed it.
As a result, we are now introducing the 'Please offer me a seat' initiative permanently. The free badge and card are now available through our website, at www.tfl.gov.uk/transport-accessibility/please-offer-me-a-seat or by calling us on 0343 222 1234. There are no qualifying criteria - applicants do not need to provide a GP's note or their medical history. The badge and card can be used across our network, on London Underground, London Overground, Buses, Docklands Light Railway, TfL Rail, Trams and River Services.