Sunday, 20 August 2017

You Ask We Answer

Don't Forget.......Your HIVE can help you by finding answers to questions about many aspects of living within a military community and has useful information to help with relocating including how to apply for Service Families Accommodation, Schools, Finding Doctors and Dentists and much more. In addition, your HIVE always has up to date information about your military community and the local area. 

Wednesday, 9 August 2017

Operation Camera - Photography Competition

The Army is on the hunt for photos in Operation Camera.

The Army has launched a new mission, called Operation Camera. In its sights is anyone with a potentially winning photo of the British Army.

For further information CLICK HERE

Help to Buy New Homes Show - Kent

Tuesday, 8 August 2017

CarillionAmey - Notification of Proxy Form

CarillionAmey - Are You Moving In? Can't be there for your appointment? Need a Proxy ?

You can nominate a Service proxy or your spouse to act on your behalf by completing the Notification of Proxy form. 

Strive - Business Start up Training

Thursday, 3 August 2017

Wednesday, 2 August 2017

Tuesday, 1 August 2017

Little Troopers Treasures - New App Available to Download

Brand new app for British Armed Forces families - Now available on Android tablet & iPad!
Little Troopers Treasures is free to download and use for all British Armed Forces families, helping you stay connected even when separated by miles. No military parent needs to ever miss bedtime stories again!

Driving in Central London? New T-Charge Coming into Force in October 2017

From 23 October 2017, cars, vans, minibuses, buses, coaches and heavy goods vehicles (HGVs) in central London will need to meet minimum exhaust emission standards, or pay a daily £10 Emissions Surcharge (also known as the Toxicity Charge, or T-Charge). This will be in addition to the Congestion Charge.

The £10 T-charge will work alongside the existing £11.50 congestion charge, and will affect petrol and diesel cars with pre-Euro 4 engines.  If you drive an older diesel vehicle you may also be affected by the Low Emission Zone (LEZ)

The T-Charge will operate in central London, and applies to the same area as the Congestion Charge. Find out more about the Congestion Charge and where it operates.

Hours of operation
Monday - Friday, 07:00 - 18:00
Excludes Bank Holidays and the period between Christmas Day and New Year's Day inclusive.

The Transport for London website has a vehicle checker enabling you to check easily if your vehicle is subject to this charge.

For further information CLICK HERE

Monday, 24 July 2017

NHS Veterans’ Mental Health Services

NHS eterans’ mental health services are now available for armed forces personnel approaching discharge

Information for Patients: Armed forces personnel approaching discharge can now get treatment and support at NHS veterans’ mental health services across England and thereafter into their civilian life, whether this is months or years later.

For further information and eligibility criteria, CLICK HERE

Military Wives Choir - Come and Join us

Dartford Crossing Overnight Closures - 24th July to 30th July 2017

Thursday, 20 July 2017


1. In overseas locations the MOD provides services (or access to services) that, so far as is reasonably practicable, conform in type, scope and standard to that required by legislation in England (but paying due regard to the equivalent legislation in the Devolved Administrations).
2. The 2006 Childcare Act provided for 15 hours of childcare per week for 38 weeks of the year for 3 and 4 year olds free of charge. In overseas locations the MOD currently delivers this entitlement through places at MOD-provided settings or through access to the MOD Overseas Nursery Allowance.
3. The 2016 Childcare Act provides for an extension of the current entitlement and offers an additional 15 hours per week for 38 weeks of the year of free childcare for children that are eligible, with effect from 1 September 2017.
4. The additional 15 hours will be available to families where both parents are working (or the sole parent is working in a lone parent family) a minimum of 16 hours each per week. Parents each earning £100,000.00 or more do not qualify for the additional entitlement.

AWS Summer Activities - Hounslow

Easy Resettlement Magazine - Summer Issue Online

To read this issue online

Wednesday, 19 July 2017

Are You Driving in France? New Rules on Vehicle Emissions

If you're planning to drive to or through France via Paris, Lyon or Grenoble, beware, new rules mean you're likely to need to display a vehicle emissions sticker on your windscreen, while older cars could be banned altogether from certain areas of the cities at certain times.

The three French cities have introduced the 'Crit'Air' scheme, which is designed to curb pollution and requires most vehicles driving within designated 'environmental zones' to display a window sticker (known as a vignette).

Tuesday, 18 July 2017

SFA Customer Satisfaction Survey

email address for queries

Looking For Childcare?

CLICK HEREto divert you to is the UK's leading childcare search site. Search over a million Babysitters, Nannies, Registered Childminders and Childcare Jobs. Find a local Babysitter, Nanny, or Childminder and view thousands of Nanny Jobs online.

Tuesday, 11 July 2017

npower launches its most competitive tariff for ‘Everyday Heroes’

Today, npower launches ‘Everyday Heroes Fix’, a new tariff exclusively for employees of the emergency services, NHS and Armed Forces, who hold either Blue Light Card or Defence Discount Service memberships. The tariff is on average npower’s most competitive deal* and fixes energy prices until December 2018, offering these everyday heroes a great deal on their energy and protects them from price rises until the end of next year.

The tariff is exclusively available to Blue Light Card or Defence Discount Service members, regardless of whether they are a new or existing npower customer, pay by Direct Debit or on receipt of bill, as long as they manage their account online. The npower offer is available by logging on to or

Anne Chappell Smith, Head of Partnerships at npower, said: “Our new Everyday Heroes Fix is a first-of-its-kind tariff which has been created to give our best price to the nation’s unsung heroes. We wanted to come up with a great product for military personnel, law enforcement officers, firefighters, ministry of defence and healthcare providers to recognise their special contributions to our community.

Thursday, 29 June 2017

What's happening in your area? - Stanmore

Get the latest crime statistics and advice, help us with appeals for information and find out what we’re doing to tackle crime in your area.

Tickets For Troops - Windsor - Wimbledon on the Lawn

Please CLICK HERE for more information

Wednesday, 28 June 2017

Enrolment at Broom Farm on Friday 8th September from 10 – 12pm.

Learn how to develop core strength & stability, improve posture, breathing & mobility. Bring a mat & water & wear loose clothing.
Broom Farm Community Centre

  Come along to enrolment to book your crèche space and to be booked on Pilates

Tuesday, 27 June 2017

Little Troopers Ipad App

This weekend we launched a brand new, free, easy to use iPad app that is available now exclusively to serving British Armed Forces families. We'd love you to spread the word to your families about this new resource.

We know that serving parents are so frequently away from home and often communications can be limited or sporadic. We also know that a bedtime story is one of the most important times to a child.

So.....we teamed up with Harper Collins Children's Books to bring families Little Troopers Treasures; it will make story time precious every day and will ensure children never miss a bedtime story from their parents again; they can watch the recordings over and over whenever they miss their mummy or daddy.

Download the app on your iPad HERE

Once you are registered (only register once you just need a family login) you can log in and view the bookshelf with various titles available, then simply record a story. The app will capture your face, your voice and the story book pages while your record, it will all then be immediately wrapped up with love and saved on your device and can be watched or listened to or both over and over again.

There is also some supporting resources such as a weekly planner, separation diaries and time difference sheet for you to print and use to compliment the app.

View more on the Little Troopers Treasures web-page HERE

Thursday, 22 June 2017

Monday, 19 June 2017

Thursday, 15 June 2017

Pop in to Windsor HIVE and get your FREE Poo bags, Door sticker, and Stub it

The Community Warden has kindly bought these into the HIVE, please feel free to pop in.

Tuesday, 6 June 2017

Veterans Badges and Medals

You can get an Armed Forces Veterans badge if you’ve served in any of the UK armed forces - there’s no fee.

You can apply if you were in the:
  • Army
  • Royal Navy
  • Royal Marines
  • Royal Air Force (RAF)
  • volunteer or regular reserves
You can’t apply if you:
  • served in the armed forces of another country
  • served alongside the UK armed forces, for example in the Canadian Navy or Royal Australian Air Force
You’ll usually get your veterans badge within 6 to 8 weeks of applying.

You can also apply for a medal if you’re eligible.
For information on how to apply for a Veterans Badge, CLICK HERE

Guide to Armed Forces Compensation

For further information

Whats on In and Around West Byfleet, Surrey

To find out whats on in and around West Byfleet CLICK HERE

Friday, 26 May 2017

Things to do during Half Term

Please click on the link for information on London Dungeons,Madame Tussauds,The Tower Of London and Much More...

Things to do during the Holidays

                 Please click on the link and type in your postcode

                 Things to do During the Holidays

   This will bring up things to do with your children during the Summer Holidays.

       You can even check out the weather forecast for the Day you plan your Trip!

                 Weather Forecast

Thursday, 25 May 2017

STOLL - Veterans Drop - In

UK Schools Directory 2017-2018

Pop Into Windsor HIVE and get your FREE copy

ARMY & YOU Magazine - Summer Edition

FREE hard copies of the magazine
are available from the HIVE

Things to do In Woolwich During Half Term

Click here to view Things to do during Half Term In Woolwich

Monday, 22 May 2017

Veterans’ Gateway launch date 20 Jun 17

Contact Centre helpline on 0808 802 8080 from 8am to 8pm, 7 days a week

In November 2016 the Ministry of Defence announced £2 million of funding from the Covenant Fund for a one-stop service to better support British Armed Forces veterans in need. The service responds to calls from veterans’ charities and groups for help in navigating the wide range of services and organisations set up to support those who have served in the Forces.

Tuesday, 16 May 2017

Thursday, 4 May 2017

Are you Registered to Vote?

Register by 22nd May to vote in the General Election on 8th June.  

You don’t need to register again if you’ve already registered. 

For Service Personnel and their spouses/civil partners who are posted overseas and don’t have a permanent home address in the UK  CLICK HERE

Registering takes around 5 minutes.

You’ll need your service number and National Insurance number (if you have one).

You can also use the above link to amend your details if you've registered previously but your address or name have since changed.

Army Families Federation - London

The Army Families Federation (AFF) is the independent voice of Army families and works hard to improve the quality of life for Army families around the world - on any aspect that is affected by the Army lifestyle.
AFF is independent of the Army and offers confidential advice. We will deal with your enquiry without revealing your identity.
AFF is often pivotal in achieving improvements for Army families such as changes to Government and military policy and changes to the delivery of how things are provided for families. AFF does not do this by itself; our role is to highlight problems to the chain of command or service providers, and to work with them and other agencies to improve the support they provide to Service families.
Covering Areas are as follows: 
Contact your local AFF Co ordinator  email:

Tuesday, 2 May 2017

Please Offer Me A Seat Badge

Today we are launching the 'Please offer me a seat' badge and card for people who find it difficult to stand when using public transport. The badge and accompanying card were created following requests from customers who struggle to get a seat, as their need is not immediately obvious. The badge and card remove the awkwardness of customers having to explain their need for a seat to others.

Last autumn, we held a six week trial with 1,200 people to test the new badge and card. More than 72 per cent of journeys were found to be easier as a result of the badge, and 98 per cent of people taking part said they would recommend it to somebody who needed it.

As a result, we are now introducing the 'Please offer me a seat' initiative permanently. The free badge and card are now available through our website, at or by calling us on 0343 222 1234. There are no qualifying criteria - applicants do not need to provide a GP's note or their medical history. The badge and card can be used across our network, on London Underground, London Overground, Buses, Docklands Light Railway, TfL Rail, Trams and River Services.

Thursday, 20 April 2017

Moving Out Of SFA - Redirection Of Mail

 When Moving Out of your Service Family Accommodation please make sure that you have arranged to redirect your mail. 

The Post Office offers a redirection service at:

Official MOD Discount Service

For more Information

Little Troopers Seperation Packs

"Our Little Trooper Separation packs have been a great success. The aim being the resources ease and aid the separation from a soldier parent. Families can order directly and individually via our online shop or some Unit Welfare Offices are choosing to fund these for families, if you would like a sample pack sent to your Welfare Office for consideration do send us their details.

These packs include various resources and if you have any feedback or addtions you'd like to see contact us;

Pack includes:
  • World Map with stickers giving the child a place to plot where they have lived with the Army, where they have been on holiday and where their soldier has been. A space for their soldiers details and picture
  • Chuff Charts - 10 monthly charts that are generic and can be used for just one month at a time or an entire tour giving you the flexibility to count down the timeframes that work for your family unit. A space for notes so the child can share on the soldiers return what they did that month.
  • Postcards pack - 6 illustrated postcards with envelopes for the child to write/draw on and send to their soldier wherever they may be; Missing you, To my Soldier x 2, From your Little Trooper, Look what I've been up to & Welcome Home
  • Parent Deployment Booklet - hints and tips from you, for you... we've taken and shared all your great ideas for surviving when your soldiers are away, ideas and things to do with your Little Troopers to help them through the time
  • Little Trooper Passport - Unique to your Little Trooper and every event they come to with My Daddy is a Soldier Adventures they get a stamp
A great resource pack to help your children feel supported, to understand seperation and to stay connected to their soldier wherever they may be in the world.


Contact House - How to Book Windsor

The Tri-Service Contact House Directory contains details of who to contact to book a stay in a UK or overseas contact house.  

The directory is available to view on the HIVE website at

To book the contact house in Windsor Please call AWS on: 01753 862307

Wednesday, 19 April 2017

Running a business in your service home

Childcare Costs - HM Government Support Website

UK families will soon see bills cut as date announced for the launch of Tax-Free Childcare. Launch of new Childcare Choices website means parents now able to find available government support...
HERE for more information

The Standard Learning Credits Scheme For Military Personnel

The Standard Learning Credits scheme allows personnel to obtain financial assistance for learning costs.

Military personnel are able to claim 80% of course fees, up to a maximum of £175 per financial year. To qualify for SLC funding, the course of study must lead to a nationally recognised qualification, have substantial developmental value and directly benefit the Service.

HERE for further details

Forces Discount At Cotswold Outdoors

Support to Whom?

Civvy Street - Latest Edition Out Now

Pick up YOUR FREE Copy at Windsor HIVE

Tuesday, 18 April 2017

Free Saturday collections of garden waste - RBWM Residents

We offer free Saturday collections of green garden waste up to four times per year.Collections need to be booked in advance and only one collection can be organised at any time. To organise your free collection, please call 01628 796816 or 01628 796844.However if you request more than four collections, we shall charge for all additional collections. The cost of each additional collection will be £28. To make a payment and organise an additional collection, please call us on 01628 683801.

Thursday, 13 April 2017

Recruit For Spouses

Click on the Link and this will direct you to the website to register with Recruit For Spouses

Most modern families in the UK recognise that where once a second income might have been an advantage, it is increasingly a ‘must-have’, and military families are no exception. Too frequently, skilled, career-minded spouses are overlooked in the workplace in favour of candidates perceived to be more geographically stable.
Recruit for Spouses’ message to business is simple: recent changes throughout the British military mean its families are more settled then ever before, and Forces’ spouses deserve rewarding income opportunities from a level playing field.
If you’re a military spouse with aspirations of saving for a house deposit or funding a mortgage so your family can put down roots, we can help you to make it happen.


To View the Full Guide Click Here


The INtouch service enables personnel on operations to send and receive letters originally sent via email, but received in hard copy form. Despite the ever-growing use of Wi-Fi and mobile data-based technology, and the increased use of social media networks and apps, (including Whatsapp, Facebook, Skype and iMessage) Service personnel deployed overseas still highly value receiving physical mail. Once an account has been registered, service personnel, their friends and families are able to create a mail message using either a computer or internet enabled personal electronic device at This can be done anywhere across the globe. Once a document has been composed it is electronically encrypted and sent to the imail server. The server routes the item to the nearest UK Mail print centre, where it is securely printed by state-of-the-art equipment. Letters are machine-enveloped and all mail is sent for onward delivery to BFPO Northolt, (the MODs mail sortation depot) to be dispatched across the globe within the military mail system. Imail INtouch is a service delivered on behalf of the MOD. The service has been established and is monitored by the Permanent Joint Headquarters in Northwood. BFPOs role in the provision of this service is limited to the ‘final mile’ delivery of mail from the BFPO Northolt sortation depot to BFPO addresses across the globe. SENDING MAIL USING INTOUCH Getting started Personnel and their loved ones will need to

Wednesday, 12 April 2017


Pick up your Copy
from Windsor HIVE

Wednesday, 5 April 2017

Local information - Central London

Marsham Street Children’s Centre is the closest Children’s Centre for Stillington Street and Victoria House, it has a host of activities on throughout the week for free – all families with children aged 0-5 yrs are able to access the sessions that are offered.

Link for Westminster City Save Card -

Westminster City Save is a discount card that any resident living in Westminster is entitled to. The card gives discount on a wide range of goods from Entertainment through to food and clothes.

The Queen Mother Sports Centre is just a short walk from any of the SFA’s in Central London providing a host of sports and fitness activities.

Monday, 3 April 2017

Soldier On - Supporting Medically Discharged Service Leavers

Soldier On! is a national independent education charity which teaches members of the British armed forces who have been made redundant on medical grounds to plan and manage their careers. We work with both service leavers and veterans who have been wounded on operations, sustained injuries whilst serving or have been discharged through any other forms of ill health.

For more information click on the link
soldier on

Friday, 31 March 2017

Introducing the new label - 'AWS Community Activities'

Introducing the new 'AWS Community Activities ' label on the left hand side of the blog, If you click on the label you will see all the community events which are supported by Army Welfare Service

Pick up your FREE copy at Windsor HIVE

Wednesday, 29 March 2017

SLI365 Service Life Insurunce

You can protect the future of your family from today until 2042 at a fixed price FOR THE WHOLE TERM. Perfect for safeguarding your mortgage and with a Government guarantee of payment for operational casualties.
Service Life Insurance 365 was designed and introduced by MOD in 2007 to provide a robust, trustworthy solution for enduring Military Life Cover – when purely commercial operators declined to provide cover for Service Personnel facing the threat from war, weapons of mass destruction or

Tuesday, 28 March 2017

Little Troopers at School

Little Troopers at School
 is a new project from the charity Little Troopers to help empower both parents and schools when supporting the needs of service children in education settings. We want you to have easily accessible information set out in a way that can be understood and utilised to the greatest benefit.

The first stage of this project is the release of some free, easily accessible information sheets for both parents of service children and schools with service children attending covering various subject areas including;
  • Service Pupil Premium
  • Challenges service children may face
  • Moving schools
  • Affects of separation
  • Best practice
Little Troopers at School will grow throughout 2017 however we hope these information sheets will be a great starting point for you, as a parent or as a school setting.

Access here