Tuesday, 17 October 2017

Monday, 9 October 2017

New Fitness Club - Windsor

Come along for a FREE trial on Thursday 19th October

Sunday, 1 October 2017

You Ask We Answer

Don't Forget.......Your HIVE can help you by finding answers to questions about many aspects of living within a military community and has useful information to help with relocating including how to apply for Service Families Accommodation, Schools, Finding Doctors and Dentists and much more. In addition, your HIVE always has up to date information about your military community and the local area. 

Friday, 22 September 2017

Families Together 2

With Such High demand for a Families Together Group another one will be running starting Monday 6th November. Booking forms are in Windsor HIVE Booking is essential.
Thank you

Thursday, 21 September 2017

The 2017 Families Continuous Attitude Survey (FAMCAS)

The 2017 Families Continuous Attitude Survey (FAMCAS) provides the opportunity for Army spouses/civil partners to express their views about a range of issues that affect their life as a Service family. The evidence provided by these views is a vital source of information that assists the Army in developing future personnel policy.

To support this process, it is important that the collective views of spouses/civil partners of Officers and Soldiers alike are communicated to the wider Army.

A link to the report can be found on the gov.uk website

VCS - Early December OFFER


SFA - Compensation Scheme

How to Claim 6. For a missed appointment, the occupant must apply using the appropriate template form via DIO SD Accommodation intranet site within 14 days of the occurrence, or via SFA external gov.uk website with the required structured information within the same timeframe. Evidence must be provided to support the claim (where available). 7. For significant defects at move in, the details must be captured at that time on the Occupancy 1 Form, (or alternative Move in Form for those in SSFA) and must include the IP and/or DIO agreed course of action. It is therefore important that Service personnel (or their nominated proxy) take care to ensure that any significant defects are properly and accurately recorded, including, if appropriate, photographic evidence. In addition to capturing the detail during the move in appointment occupants must apply, within 14 days of the occurrence, using the template form on the DIO SD Accommodation intranet site, or, via SFA external website with the required structured information. 8. If you have access to DII, then claims for compensation should be submitted on the template form available at the following link (MOD systems only): NB: Please open the compensation form using Internet Explorer (IE) as your browser - not Google Chrome: http://defenceintranet.diif.r.mil.uk/libraries/3/Docs6/20170117.1/SFA-CustomerCompensation-Scheme-Form.xsn If you don’t have access to DII, then a compensation claim can be made by email. Email the DIO SFA Customer Compensation team setting out your compensation claim so that you include: • The date of the appointment you are claiming for. • Your name and telephone number. • The SFA address relating to your compensation claim. • The reason for your claim i.e. either a missed appointment or a significant defect(s) at move in. • Any additional information to support your claim (including any photographic evidence). For claims relating to missed appointments, please provide Job Reference Number, date and time of notification of postponement/cancellation by contractor along with any other relevant details. If the claim is relating to significant defect(s) at move in please provide E1132 reference number, details of issues identified and any other action taken. Any emails not containing all of this information will not be accepted by the DIO SFA Customer Compensation team. Late claims will not be accepted. Please send your completed email to: DIOSDAccn-CCT@mod.uk

Group Opening Dates - Windsor

Wednesday, 13 September 2017

Little Troopers - Broom farm est - Windsor October

Little Troopers is coming to Windsor for some relaxed community sessions as many in the area are currently experiencing separation. Two Sundays (its the worst day to be on your own!) we will be in the community centre.
- We ask you to bring a cake (or cakes) and a sharing bag of crisps, we will provide the rest
- We will provide some craft activities from our Crafty Little Troopers scheme
- Find out more about what support is available from Little Troopers
You do not have to have children to come to this event its is purely to provide an excuse to get out the house and share a brew with others in a similar situation.
For more information and register CLICK HERE

HM Forces Railcard

The HM Forces Railcard costs £19 and it'll save you 1/3 on most rail fares throughout Great Britain for a whole year. 
that works out to under £2 a month for huge savings. 

You're eligible if you're a member of the Regular Forces or Volunteer Reserves or a spouse/civil partner of a member.

For more details see HERE

Keeping Pets in your SFA - Please Read

If you want to keep a pet in your Service family accommodation (SFA), you will need to get permission first.
Keeping chickens If you’re thinking of keeping chickens, we’ll need to access your property to make sure it’s suitable. Give us a call on 0800 707 6000.

For further information CLICK HERE

Old £1 Coins - Information

When does the old pound coin go out of circulation?

The old pound will cease to be legal tender at midnight on Sunday 15th October 2017. 

After the cut-off date, shops can refuse the old version of the coin.  However, most banks and Post Office counters will continue to accept them from customers.

Like all old currency, the round pound will always be accepted at the Bank of England.

Carillionamey: Customer Translator Service

Did you know that Carillionamey has a Language Line?

They subscribe to a service called Language Line, which allows them to create a three way call with a customer who isn’t fluent in our language and may require an interpreter.

If you need the service, or know someone who would benefit, call the Carillionamey Helpdesk on 0800 707 6000 and state the language you need when you’re through to an advisor.  The advisor will then get a translator on the line.

Halloween In London

Forget tricks – treat yourself this Halloween with our pick of the best parties, events and spooky things to do in London


Halloween Festival - Odds Farm Park

Saturday 21st – Tuesday 31st October 2017

Get ready for Stacks of Halloween Fun! Enjoy fun Halloween Entertainment, dress up in your creepiest costume to take part in the twice-daily Fancy Dress Competitions and Carve a Pumpkin* to take home! How spooky will you make yours? Plus, new for 2017, fun Crafty Trick or Treat Walk!
 to book tickets and for more information  CLICK HERE

Broom Farm Christmas Shopping Event - Windsor

The new library and resident service - RBWM

Residents are able to access a range of services seven days a week. All visits being made in person will be carried out at Maidenhead libraryWindsor library and Ascot Durning library instead of the Town Hall, Maidenhead or York House, Windsor, which is currently closed for refurbishment.
Services will include:
  • Council Tax,
  • benefits,
  • green waste,
  • missed bin collections,
  • assisted and special waste collections,
  • street-lighting,
  • potholes and fly-tipping reporting,
  • housing options,
  • parking,
  • school admissions,
  • licensing, and 
  • blue badges.
  • For more information CLICK HERE

Wednesday, 6 September 2017

Families Federations seek vital transition feedback from military families

The Naval, Army and RAF Families Federations have today launched their joint Transition Survey.

The federations are inviting military families to take part in sharing their views and experiences to help make a difference to Forces families.

Military Moments 2018 Calendar Competition

2018 Calendar Competition - ENTER NOW

Once again we are running our calendar competition looking for your very special images and this year we are looking for your Military Moments. Open to all regular or reserve serving British Army, Royal Navy or Royal Air Force families.

You can view competition details and T&Cs here: http://www.littletroopers.net/2018-calendar-competition/

Library and Resident Service Advisors – Mobile Library Driver

We have a number of very exciting opportunities in the Library and Resident Services Face to Face Team. We are looking for candidates who can drive a 7 ton vehicle and who also have excellent customer care skills along with an interest in books and reading. You will be delivering frontline services to library and council customers, serving and assisting visitors to the libraries and service hubs, joining new members, shelving returned items and assisting with a range of council and other information enquiries. 
For more information CLICK HERE

Monday, 4 September 2017

Wednesday, 9 August 2017

Operation Camera - Photography Competition

The Army is on the hunt for photos in Operation Camera.

The Army has launched a new mission, called Operation Camera. In its sights is anyone with a potentially winning photo of the British Army.

For further information CLICK HERE

Help to Buy New Homes Show - Kent

Tuesday, 8 August 2017

CarillionAmey - Notification of Proxy Form

CarillionAmey - Are You Moving In? Can't be there for your appointment? Need a Proxy ?

You can nominate a Service proxy or your spouse to act on your behalf by completing the Notification of Proxy form. 

Strive - Business Start up Training

Wednesday, 2 August 2017

Tuesday, 1 August 2017

Little Troopers Treasures - New App Available to Download

Brand new app for British Armed Forces families - Now available on Android tablet & iPad!
Little Troopers Treasures is free to download and use for all British Armed Forces families, helping you stay connected even when separated by miles. No military parent needs to ever miss bedtime stories again!

Driving in Central London? New T-Charge Coming into Force in October 2017

From 23 October 2017, cars, vans, minibuses, buses, coaches and heavy goods vehicles (HGVs) in central London will need to meet minimum exhaust emission standards, or pay a daily £10 Emissions Surcharge (also known as the Toxicity Charge, or T-Charge). This will be in addition to the Congestion Charge.

The £10 T-charge will work alongside the existing £11.50 congestion charge, and will affect petrol and diesel cars with pre-Euro 4 engines.  If you drive an older diesel vehicle you may also be affected by the Low Emission Zone (LEZ)

The T-Charge will operate in central London, and applies to the same area as the Congestion Charge. Find out more about the Congestion Charge and where it operates.

Hours of operation
Monday - Friday, 07:00 - 18:00
Excludes Bank Holidays and the period between Christmas Day and New Year's Day inclusive.

The Transport for London website has a vehicle checker enabling you to check easily if your vehicle is subject to this charge.

For further information CLICK HERE

Monday, 24 July 2017

NHS Veterans’ Mental Health Services

NHS eterans’ mental health services are now available for armed forces personnel approaching discharge

Information for Patients: Armed forces personnel approaching discharge can now get treatment and support at NHS veterans’ mental health services across England and thereafter into their civilian life, whether this is months or years later.

For further information and eligibility criteria, CLICK HERE

Military Wives Choir - Come and Join us

Thursday, 20 July 2017


1. In overseas locations the MOD provides services (or access to services) that, so far as is reasonably practicable, conform in type, scope and standard to that required by legislation in England (but paying due regard to the equivalent legislation in the Devolved Administrations).
2. The 2006 Childcare Act provided for 15 hours of childcare per week for 38 weeks of the year for 3 and 4 year olds free of charge. In overseas locations the MOD currently delivers this entitlement through places at MOD-provided settings or through access to the MOD Overseas Nursery Allowance.
3. The 2016 Childcare Act provides for an extension of the current entitlement and offers an additional 15 hours per week for 38 weeks of the year of free childcare for children that are eligible, with effect from 1 September 2017.
4. The additional 15 hours will be available to families where both parents are working (or the sole parent is working in a lone parent family) a minimum of 16 hours each per week. Parents each earning £100,000.00 or more do not qualify for the additional entitlement.

Easy Resettlement Magazine - Summer Issue Online

To read this issue online

Wednesday, 19 July 2017

Are You Driving in France? New Rules on Vehicle Emissions

If you're planning to drive to or through France via Paris, Lyon or Grenoble, beware, new rules mean you're likely to need to display a vehicle emissions sticker on your windscreen, while older cars could be banned altogether from certain areas of the cities at certain times.

The three French cities have introduced the 'Crit'Air' scheme, which is designed to curb pollution and requires most vehicles driving within designated 'environmental zones' to display a window sticker (known as a vignette).

Tuesday, 18 July 2017

SFA Customer Satisfaction Survey

email address for queries


Looking For Childcare?

CLICK HEREto divert you to Childcare.co.uk is the UK's leading childcare search site. Search over a million Babysitters, Nannies, Registered Childminders and Childcare Jobs. Find a local Babysitter, Nanny, or Childminder and view thousands of Nanny Jobs online.

Tuesday, 11 July 2017

npower launches its most competitive tariff for ‘Everyday Heroes’

Today, npower launches ‘Everyday Heroes Fix’, a new tariff exclusively for employees of the emergency services, NHS and Armed Forces, who hold either Blue Light Card or Defence Discount Service memberships. The tariff is on average npower’s most competitive deal* and fixes energy prices until December 2018, offering these everyday heroes a great deal on their energy and protects them from price rises until the end of next year.

The tariff is exclusively available to Blue Light Card or Defence Discount Service members, regardless of whether they are a new or existing npower customer, pay by Direct Debit or on receipt of bill, as long as they manage their account online. The npower offer is available by logging on to bluelightcard.co.uk or defencediscountservice.co.uk.

Anne Chappell Smith, Head of Partnerships at npower, said: “Our new Everyday Heroes Fix is a first-of-its-kind tariff which has been created to give our best price to the nation’s unsung heroes. We wanted to come up with a great product for military personnel, law enforcement officers, firefighters, ministry of defence and healthcare providers to recognise their special contributions to our community.

Thursday, 29 June 2017

What's happening in your area? - Stanmore

Get the latest crime statistics and advice, help us with appeals for information and find out what we’re doing to tackle crime in your area.

Tickets For Troops - Windsor - Wimbledon on the Lawn

Please CLICK HERE for more information

Tuesday, 27 June 2017

Little Troopers Ipad App

This weekend we launched a brand new, free, easy to use iPad app that is available now exclusively to serving British Armed Forces families. We'd love you to spread the word to your families about this new resource.

We know that serving parents are so frequently away from home and often communications can be limited or sporadic. We also know that a bedtime story is one of the most important times to a child.

So.....we teamed up with Harper Collins Children's Books to bring families Little Troopers Treasures; it will make story time precious every day and will ensure children never miss a bedtime story from their parents again; they can watch the recordings over and over whenever they miss their mummy or daddy.

Download the app on your iPad HERE

Once you are registered (only register once you just need a family login) you can log in and view the bookshelf with various titles available, then simply record a story. The app will capture your face, your voice and the story book pages while your record, it will all then be immediately wrapped up with love and saved on your device and can be watched or listened to or both over and over again.

There is also some supporting resources such as a weekly planner, separation diaries and time difference sheet for you to print and use to compliment the app.

View more on the Little Troopers Treasures web-page HERE