Wednesday, 27 April 2016

Carillionamey - New Customer Magazine

CarillionAmey are really pleased to send you our new customer magazine ‘ Carrier’, our opportunity to let you what we are doing to improve our service. 
You can view the magazine on our website by clicking the following link:

SFA - CAAS (Rent) Band Challenges

If you are appealing against your CAAS band, please see the message below from DIO concerning delays to the appeals process:
DIO continue to experience a high volume of CAAS Challenge submissions that has resulted in a delay in processing responses; this continues to impact on issuing responses to Challenges for which we apologise. MODCDP and Housing Colonel staffs are aware of this course of action. DIO required CA to resource against a forecast level of Challenges and estimate of technical complexity; both have not been to expectations compounded by issues beyond both DIO and CA's control. DIO have put in place changes to improve the Challenge process however it will be several weeks before this will have fully recovered to a position where all Challenges meet the 28 day deadline. In the interim we will continue to provide you with a weekly update.
Please note that if the Challenge is successful, all charges will be back dated to 1 April 2016.

Saturday, 23 April 2016

HIVE Transition Handout

The HIVE Transition Information Handout is a comprehensive resource list, designed to enable Service personnel and their families to fully research all available information on Transition from one document.

The core topics covered are Housing, Health, Education, Employment and Welfare, plus there are signposts to organisations that are able to assist with resettlement and transition and also links to relevant publications and videos. Please get in touch with your local HIVE if you would like a copy.

Friday, 22 April 2016

CarillionAmey Message - Moving Out Of Service Accommodation

Are you Moving Out of Service Family Accommodation soon? If so, please see the Move Out Standard Tick SheetBooklet . 

It is really important that you know what the Move Out standard is, as if your property doesn't meet it you may incur costs.

To view, download or print the Move-Out Standard Tick Sheet Booklet, please click on this link:


Veterans UK Helpline Number

 Veterans UK Helpline to ensure that Veterans can seek help at anytime. The number is 0808 1914 218. For more information please visit their website veterans-uk

Thursday, 21 April 2016

Coca-Cola London Eye Military Discount

The Coca Cola London Eye isn’t just one of London’s top tourist attractions, it’s an extraordinary piece of engineering design and architecture standing at 135 meters tall on the bank of the River Thames plus the new 4D Experience is a groundbreaking 3D film with spectacular in-theatre effects. 

To Book a Private Capsule
   Call 0871 222 4002  Click Here for more information
To Book a day Pass  Call 0871 781 3000 PRESS * Option 1
Coca Cola  code can be obtained from HIVE
A price list can also be obtained from Windsor HIVE
please note proof of your MOD 90 and debit card will need to be seen at ticket collection on arrival

Two Year old Places - Alexander First School Windsor

Please click on the poster to enlarge

Wednesday, 20 April 2016


Defence Discount Service welcomes Optimax.
They are giving 10-20% discount to members and after an initial consultation, the Optimax team will advise which surgery is needed.
- Members must call 0844 576 5075 and quote the reference code 'FORCE-NHS-16' when contacting us.
For more information please visit

Defence Discount Offer

Tastecard for 2 months just for our members!
Tastecard offer 50% off or 2 for 1 at over 6500 restaurants and Defence Discount Service members can get a free 60 tastecard trial!
Visit and claim yours now.

Thursday, 14 April 2016

Families Accommodation - e1132 Application

Below is a list of the most common mistakes made on e1132 forms which result in them being rejected and delaying your housing allocation. Before you press send make sure that you have double checked all your entries especially the following;
  1. Ensure that all your details are those on JPA, i.e use your full name and check that your service number and date of birth are correct
  2. Incorrect duty station – many people put their unit or trade here instead of duty station
  3. Incorrect Pstat – this must be what it will be on occupation, for example, if you are getting married put down Pstat 1
  4. Not entitled – families submit an application as for an entitled applicant but it should be an eligible application for surplus or for a non-entitled transfer
  5. Incorrect family information – for example, dates of birth with transposed figures, information not matching with previous applications, baby due date of more than nine months
Where errors occur the application will be rejected back to the serving person 

Wednesday, 13 April 2016

Wedding Ceremony Discount

Click on poster to enlarge

Monday, 11 April 2016

New National Insurance Credits for Service spouses and civil partners to help protect your future State Pension

From 6 April 2016, spouses and civil partners of Service personnel will be able to apply for a new type of National Insurance (NI) credit to protect their State Pension.

The new Class 3 NI credits have been introduced  in recognition of the fact that accompanying on deployment overseas may have affected a Service spouse or civil partner’s ability to work and pay NI contributions. This could potentially result in a gap in their NI record and could affect the amount of State Pension they receive in retirement.

The new DWP credits have been taken forward under the Armed Forces Covenant, which states that members of the Armed Forces and their families should receive fair treatment from the nation which they serve. More information about the Armed Forces Covenant can be found at

It is estimated that this could benefit up to 20,000 individuals, ensuring that they do not miss out on their State Pension.

Thursday, 7 April 2016

Wednesday, 6 April 2016