If you are appealing against your CAAS band, please see the message below from DIO concerning delays to the appeals process:
DIO continue to experience a high volume of CAAS Challenge submissions that has resulted in a delay in processing responses; this continues to impact on issuing responses to Challenges for which we apologise. MODCDP and Housing Colonel staffs are aware of this course of action. DIO required CA to resource against a forecast level of Challenges and estimate of technical complexity; both have not been to expectations compounded by issues beyond both DIO and CA's control. DIO have put in place changes to improve the Challenge process however it will be several weeks before this will have fully recovered to a position where all Challenges meet the 28 day deadline. In the interim we will continue to provide you with a weekly update.
Please note that if the Challenge is successful, all charges will be back dated to 1 April 2016.
The HIVE Transition Information Handout is a comprehensive resource list, designed to enable Service personnel and their families to fully research all available information on Transition from one document. The core topics covered are Housing, Health, Education, Employment and Welfare, plus there are signposts to organisations that are able to assist with resettlement and transition and also links to relevant publications and videos. Please get in touch with your local HIVE if you would like a copy.
Below is a list of the most common mistakes made on e1132 forms which result in them being rejected and delaying your housing allocation. Before you press send make sure that you have double checked all your entries especially the following;
Ensure that all your details are those on JPA, i.e use your full name and check that your service number and date of birth are correct
Incorrect duty station – many people put their unit or trade here instead of duty station
Incorrect Pstat – this must be what it will be on occupation, for example, if you are getting married put down Pstat 1
Not entitled – families submit an application as for an entitled applicant but it should be an eligible application for surplus or for a non-entitled transfer
Incorrect family information – for example, dates of birth with transposed figures, information not matching with previous applications, baby due date of more than nine months
Where errors occur the application will be rejected back to the serving person